Terms and Conditions


PREAMBLE: These Terms and Conditions for the purchase of goods from Take Three, Inc. (herein referred to as the Seller) shall exclusively apply.

PRICES: Prices and product specifications are subject to change without notice. Prices billed will be those in effect at time of order placement. Seller reserves the right to update prices due to errors, or increases in pricing. (i.e. typos). For the most current prices, please contact Seller.

PHONE ORDERS: Most telephone orders are accepted. Any order exceeding $2,000 in merchandise value requires written confirmation from the Purchaser prior to the order being fulfilled and shipped.

INTERNATIONAL ORDERS: Freight and duty charges are calculated at time of shipment. Please refer to published online shipping & handling and international shipment policies for more information on freight charges. International orders may be subject to additional customs duties and taxes as assessed by the governing authorities. Purchaser is responsible for all taxes, duties, tariffs, and customs laws in destination country. When these fees are incurred by Seller, Purchaser agrees to an increase in shipping costs on their order to cover said fees.

CREDIT (OPEN ACCOUNT): To open an account, Purchaser shall complete and submit a Take Three Pro Account Application and a Take Three, Inc. Business Credit Application. Initial order must exceed $1000, not including freight or any applicable taxes. Purchaser, if a company, must be listed with Dun & Bradstreet (D&B). Unrated companies and/or organizations may submit four trade references with fax numbers for credit review. Approval of open account will be based on D&B rating and/or trade reference evaluation. Unrated companies seeking credit may take several days to process. Unrated companies wishing to reduce processing time may charge or send remittance with initial order.

OPEN ACCOUNT PAYMENT TERMS: Subject to credit approval, terms of payment will be Net 30 days, unless noted otherwise, from date of invoice. If payment is not received by due date, Purchaser acknowledges that all discounts (monetary/quantity discounts) are forfeited and full payment is due. Furthermore, Seller may charge the Purchaser interest at the rate of 1% per month (12% annual rate) on any sum due on the account that remains unpaid 30 days after the invoice date. Purchaser agrees to pay any fees, costs, and expenses of litigation should the services of an attorney and/or collection agency be required to collect any sums resulting from any credit extended.

SHIPPING CHARGES AND CLAIMS: Orders are shipped "freight prepaid" with shipping charges added to the invoice, unless noted otherwise. Orders shipped using the Purchaser’s FedEx account number are subject to a $10 fee and are shipped as “freight collect”. All orders ship via standard ground service unless requested otherwise. Shipments with a value greater than $1000 may require a signature upon delivery, unless otherwise noted by the Purchaser at the time of order. The Purchaser is responsible for all shipping charges associated with the order (prepay & add). For online orders, any undeliverable shipments due to a bad address are the responsibility of the Purchaser entering the web order. All applicable surcharges may apply based on original payment method at Seller’s discretion (charges will not exceed published rates of carrier). Cutoff time for all order requests is 12:00 PM, EST. Upon request, Seller will expedite shipments via a parcel carrier. Seller will make every effort to notify Purchaser of the expedited charges before shipment. If Purchaser is not available for response, Seller will still honor initial request for expedited delivery and Purchaser is responsible for the appropriate expedited charges. Seller makes no guarantee as to shipment processing time or parcel carrier transit and/or delivery time. Claims for missing items or damage in transit should be made immediately (upon receipt) to Seller on "freight prepaid" shipments, or with the carrier on "freight collect" shipments. Delays in notification may lead to a longer timetable for resolution or denial of claim at the time of submittal.

RETURNS, WARRANTY AND PURCHASER'S REMEDIES: No item shall be returned to Seller without prior authorization. Please contact Seller for a Return Merchandise Authorization (RMA) number. This RMA number must be clearly visible on all packages being returned. Unauthorized returns and returns shipped freight collect or COD will be refused. All claims for returns must be made within 30 days of receipt and are subject to a 20% restocking fee. Special orders, custom orders, custom made items, custom cut lights and/or decorated products are not eligible for return, refund, or exchange. All products sold are warranted by the manufacturer against failure caused solely by defective workmanship or material. In the event of any claimed failure of a product caused solely by defective workmanship or material, Purchaser must give written notice to Seller. Seller shall then have a reasonable opportunity to investigate the claim. Should investigation disclose that the product has failed due to causes stated above, Seller will, upon return of such product, option to replace the product without charge or return to Purchaser the price paid for such product. The remedies described herein shall be the Purchaser's sole and exclusive remedies and no claims for consequential damages or for other damages will be allowed.

PURCHASER AGREEMENT: Purchaser agrees to be solely responsible for verifying all quantities and/or lengths and for determining the suitability of any products ordered including parts, components, and specifications of the products purchased from Seller and that it is not relying on Seller in making such determinations. Purchaser will not order or use any products unless it is satisfied that the products are suitable for Purchaser's use. Purchaser agrees to store and use all products in a safe manner. Seller is cautioning Purchaser that not all products are outdoor compatible and may cause injury to persons or property. Seller is not giving and specifically disclaims all warranties, express or implied, including without limitation all warranties of performance, merchantability, and fitness for a particular purpose. Seller's liability on any claim of any kind, including negligence, shall not exceed the price of the products purchased which gives rise to the claim. In no event shall Seller be liable for any special, incidental, or consequential damages or for damage in the nature of a penalty.


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